From robots to ChatGPT: are employees in danger from these new technologies?
ChatGPT has aroused fear among workers as many think that their jobs are in danger due to this technology.
If I were a copywriter at an agency, my immediate goal would be to become the person who knows ChatGPT the best. I would try to be the agency’s ChatGPT trainer”… This is a suggestion for the professional future made by Juanjo Amorín, founder and president of Edix, given the boom in generative artificial intelligence and the spectacular capabilities of tools like ChatGPT.
Before the pandemic, the fear that machines and algorithms would take our jobs generated an intense debate that led to the conclusion that the jobs in danger of disappearing would be precisely those that do not add value, and which it is not necessary for a human being to leave your unique and irreplaceable mark.
Those who held a position or a job based on a routine, predictable and non-value-added activity were the main candidates to be left without it, but not because of the machines.
According to McKinsey, less than 5% of occupations can be fully automated, but close to 60% of professions will change and undergo redefinition in terms of work and business processes.
Robots serve to make processes more efficient and safe, but the tasks linked to emotions will continue to be carried out by human beings.
Advances in technology cannot prevent people from being necessary to provide each position with a certain emotional component.
Silvia Leal, an expert in trends and technology, still does not find empathy or sensitivity in the new tools: “They are capable of detecting emotions and try to contextualize the response, but they are still insensitive.”
The really important thing is to adapt to working with robots because this (known as social intelligence) is already a prevailing reality that forces an inevitable professional reinvention.
The real competition – then, and now, with the news of Chat GPT – is between qualified humans and those who are not.
The boom in generative artificial intelligence that has surprised us in recent weeks could be considered a new profession filter, a kind of more specific and difficult-to-overcome selector that presents disadvantages, challenges, and new opportunities.
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In any case, given the new fear that generative AI could destroy jobs, experts suggest not focusing on complaints and fears and facing professional reinvention and recycling.
Juanjo Amorín believes that “many professions that are destroyed will become trainers that give the AI more intelligence.” He assures that “we can build artificial intelligence tailored to the needs of our companies and, therefore, jobs will have to be created for those specific needs.”
The founder of Edix believes that “artificial intelligence does not take away jobs. It causes more employees to have to be hired to provide value to our organizations.” Remember that ChatGPT is artificial intelligence without memory: “It does not store information and it feeds on all the information before 2021. It does not play with predictive information and we can make ChatGPT smarter and have memory.
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The more people train it, the more intelligent will be an artificial intelligence”.
Amorín insists that “machines are not going to take our jobs away. They need more and more people to be smarter.
The more humans use them, the smarter they are.” he concludes that “what we are experiencing is a tiny demonstration of the potential of artificial intelligence applied to people’s lives.”
For his part, Javier Blasco, director of The Adecco Group Institute, believes that “more and more steps are being taken in the line of debugging the most humane tasks”, and adds that “algorithms feedback and think like a person.
Artificial intelligence has more and more projection, and that generates discomfort from the point of view of employment.
They will have to be very human activities so that the algorithm does not copy them”.
Blasco suggests an analysis of the jobs and a reconfiguration of the professions, studying which digital layer should be used to change those jobs: “It is about reconfiguring the tasks and job descriptions, and going task by task by looking at what can be cut and what talent is needed.
Sixto Arias, entrepreneur, investor, and global development associate at The Mobile Life, assures that “the key is the ability to learn from humans and artificial intelligence.
The latter learn faster.” He believes that “as humans, we are very far from the capabilities of an algorithm and synergies must be found instead of confrontation”, and he is convinced that “many jobs will be lost that could be performed by machines with more efficient performance and at a lower cost.
Arias adds that perhaps the threat that our jobs could suffer from the effect of machines has been underestimated, and ensures that these “break more and more barriers even though they have no values, are not imaginative, and cannot improvise”.
He adds that “the critical point will take place when the machine can replicate and improve itself”, and questions the claim that AI creates jobs: “We are less and less needed and provide less value. We are all threatened, whatever be the profession”.
Pedro Diezma, an expert in AI and head of innovation at Kleverplay, concludes that “in recent months we are seeing something that we already saw coming.
We are only on the surface. This is the first version, and one wonders what will happen in 3 or 5 It was said that artificial intelligence could take away everything except creativity and imagination, and this is the first thing machines have attacked.”
Diezma believes that everything we are seeing now is a first version: “For example, the texts generated are unrefined.
It is the first base of information. Journalists or writers will be able to contribute on this basis and generate true value with the investigation that a machine cannot arrive at.
We will have to leave digital environments to add value because digital environments are dominated by artificial intelligence”.
Diezma is convinced that today’s creators should not be worried, but in five years these systems are going to evolve and we do not know what that contribution of value and creativity will be like”.
He also predicts that “the next generation – after text and 2D – will be the generation of 3D images. The demos already developed allow us to think that anyone writing from home can access the best 3D content.
It’s a powerful tool in the hands of the user, and it will influence different professions.”
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